For any questions, issues, or feedback, reach us directly at
papagamesstudio@gmail.com
We typically respond within 1–3 business days.
Game progress is saved locally on your device. In rare cases an update may reset local data. If this happens, please contact us with your device model and app version — we'll do our best to assist.
At this time, cloud save is not supported. Progress cannot be transferred between devices automatically. We're working on adding this feature in a future update.
Found something that doesn't look right? We want to know! When reporting a bug, please include:
Send your report to papagamesstudio@gmail.com and we'll investigate promptly.
You can remove ads by purchasing the Remove Ads option in the in-game store. This is a one-time purchase and applies to the current device. Use Restore Purchases on any other device logged in to the same Apple ID.
To opt out of personalized advertising, go to Settings → Privacy & Security → Tracking and disable "Allow Apps to Request to Track". You'll still see ads, but they won't be tailored to your interests.
You can disable push notifications at any time via Settings → Notifications → [App Name] on your device.
Because we don't collect personally identifiable information, there is no personal profile to delete. Anonymized analytics data is tied to your resettable Advertising Identifier (IDFA).
To request deletion of any data associated with your Advertising ID, contact us at papagamesstudio@gmail.com. We will respond within 30 days.
Still need help? Our team is happy to assist.
Papa Games Studio
Email: papagamesstudio@gmail.com
We aim to respond to all inquiries within 1–3 business days.